Standard Double Room Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Hotel · Tokyo · Tokyo City Area
Hotel East 21 Tokyo
In Koto Ward, this 4-star hotel balances city access with quiet evenings, offering pools, a fitness centre, and a 24-hour supermarket nearby.
- Rooftop, seasonal outdoor, and indoor pools
- Free Wi-Fi in rooms and fitness centre
- Paid airport shuttle and on-site parking
8.4
Great
2438 reviews
Booking.com 8.4 · 2438 reviews
About
Hotel East 21 Tokyo
Hotel East 21 Tokyo sits in Koto Ward, a special ward of Tokyo Metropolis, about 6 km from the National Museum of Nature and Science. The hotel is close to Toyocho subway station, with a shopping complex at its base that includes a supermarket and various eateries.
Rooms range from small singles to family suites and Japanese-style rooms, all non-smoking. Amenities include multiple pools, a sauna, massage, fitness centre, restaurant, bar, and meeting facilities. On-site parking and an electric vehicle charging station are available, along with a paid airport shuttle.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Helpful, friendly staff — Multiple reviews call out the staff as friendly and helpful, and the staff rating is 8.9.
- Convenient location near subway and shops — Toyocho subway station is a short walk, and a shopping complex with a supermarket and eateries is at the hotel's base.
- On-site parking for drivers — Parking is available on site, which is a plus in Tokyo where many hotels lack it.
- Multiple pools and wellness facilities — Rooftop, seasonal outdoor, and indoor pools, plus a sauna and massage, give you options for relaxation.
- Airport shuttle and free Disney shuttle — A paid airport shuttle runs directly from the airport, and guests mention a complimentary shuttle to Disney.
–
Worth weighing
5 to weigh- Lower comfort rating — Comfort scores 7.4, lower than other categories, which may reflect room size or bedding.
- No pets allowed — The hotel's policy is no pets, so plan accordingly if travelling with an animal.
- Check-in ends at 23:30 — If you arrive later than 23:30, you may need to arrange late arrival with the hotel.
- Rooms can be small — There are 'Small Single' and 'Small Double' room categories, indicating some rooms are compact.
- Value rating below area average — The value rating is 8.4, slightly below the area average of 8.9, though still positive.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Twin Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Suite Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Early Check Out 9 AM Standard Twin Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Single Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Double Room Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Early Check Out 9 AM Standard Double Room Non-Smoking
- 1 Double bed
- Shower
- Heating
- Bathtub
- Air conditioning
Small Single Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Late Check 9 PM Early Check Out 9 AM Standard Twin Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Family Room Sky Tree View Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Twin Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Early Check Out 9 AM Standard Single Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Late Check 9 PM Early Check Out 9 AM Standard Single Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Japanese-Style Room Non-Smoking
- 4 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Late Check 9 PM Early Check Out 9 AM Standard Double Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Japanese-Style Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
King Room Skytree View Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Twin Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Early Check Out 9 AM Small Single Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Japanese-Style Room Non-Smoking
- Shower
- Heating
- Bathtub
- Air conditioning
Late Check 9 PM Early Check Out 9 AM Single Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Early Check Out 9 AM Small Double Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Twin Room Extra Bed Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Twin Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Late Check 9 PM Early Check Out 9 AM Small Double Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Small Double Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Twin Room Extra Bed Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Late Check 9 PM Early Check Out 9 AM Small Single Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Single Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Double Room Non-Smoking
- 1 Double bed
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Twin Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Small Double Room Non-Smoking
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Family Room Sky Tree View Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Double Room Non-Smoking
- 1 Double bed
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Twin Room Extra Bed Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Family Room Skytree View Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Wellness
- Fitness centre
- Sauna
- Massage
- Indoor swimming pool
- Seasonal outdoor pool
- Rooftop pool
Food & Drink
- Restaurant
- Bar/ Lounge area
- Coffee shop
Services
- 24-hour reception
- Room service
- Housekeeping
- Laundry
- Luggage storage
- Currency exchange
- Safe deposit box
- Meeting/ Banquet facilities
- Paid airport shuttle
Parking & Transport
- Parking
- Electric vehicle charging station
In-Room
- Air conditioning
- Heating
- Electric kettle
- Flat-screen TV
- Trouser press
- AM/FM alarm clock
- Free Wi-Fi in rooms
- Carpeted floor
Accessibility
- Rooms/ Facilities for disabled
- Lift
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.4/10 from 2,438 reviews
Booking.com · 8.4 · 2438 reviews
8.4Verified guest“The staff were kind and supportive, the location was handy, and a 24-hour supermarket plus nice cafés, shops, and restaurants were close by. The hotel had a pleasant atmosphere.”
8.4Verified guest“No issues at all—this handy hotel is a great pick, fully recommended. We spent eight nights here with our kids and had a wonderful time. Its convenient, central location was a bonus; you could walk to shops and a supermarket.”
8.4Verified guest“Getting to all of Tokyo was easy via the subway station, a three-block walk away. The evenings were quiet, with no rail or street noise. Many local restaurants are within a couple of blocks, and a shopping complex at the hotel's base includes a supermarket, shops, eateries, Tully's Coffee, and Baskin-Robbins. The area has canals and local parks. The room was well kept, and the private bath was clean, high-tech, with great water pressure and a smart toilet. I'd definitely stay again—just note the bed size when booking; our Comfort Double had a queen-size bed.”
8.4Verified guest“Staff were very helpful.”
8.4Verified guest“Staff were very friendly, the location was decent, the subway station was close, and the airport limousine bus now goes directly from the airport to the hotel—efficient and good value.”
8.4Verified guest“The hotel was excellent and centrally located, close to Toyocho metro station with a grocery store and main attractions. The sky bar was superb.”
04 — Location
Getting around Tokyo
The property sits in Tokyo.
Getting around: Toyocho subway station is about a three-block walk, giving direct access to central Tokyo. The hotel also offers a paid airport shuttle and a free Disney shuttle.
Dining and shopping: A shopping complex at the hotel's base includes a supermarket and various shops and eateries, including Tully's Coffee and Baskin-Robbins. Many local restaurants are within a couple of blocks.
Local sights: The hotel is about 6 km from the National Museum of Nature and Science. The neighbourhood includes canals and local parks, and Tsukiji fish market is mentioned as being nearby.
6 3 3 Toyo Koto Ku, Tokyo, Tokyo City Area, 135-0016, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:30
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 897 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:30, and check-out is by 11:00.
Does the hotel have parking?
Yes, parking is available on site. An electric vehicle charging station is also provided.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Does the hotel offer an airport shuttle?
Yes, there is a paid airport shuttle service. Guests have noted that it runs directly from the airport to the hotel.
What pools are available?
The hotel has a rooftop pool, a seasonal outdoor pool, and an indoor swimming pool.
Are there family rooms?
Yes, the hotel offers Deluxe Family Rooms with Skytree views, which can accommodate two single beds each.
The bottom line
For travellers who prioritise location, helpful staff, and the convenience of on-site parking and a shopping complex, Hotel East 21 Tokyo is a solid choice. Its pools and wellness options add appeal, though the lower comfort rating and small room sizes may matter to some.
8.4A dependable 4-star in Koto Ward with strong service and access.
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